Effective Date: February 02, 2026

Contact Details
702 West Arapaho Road, Suite 100
Richardson, TX 75080
(972) 231-7104

These Terms of Service govern your use of Ellem Dental's website, SMS communications, and patient services.

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Use of Our Services

By using our website or contacting our office, you agree to these terms and all applicable laws. If you do not agree to these terms, please do not use our website or services.

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SMS and A2P 10DLC Consent

By providing your mobile number to Ellem Dental, you consent to receive SMS text messages from us for:

• Appointment reminders
• Scheduling updates
• Patient instructions
• Office announcements
• Promotional offers (if opted in)

Message Frequency: Message frequency varies based on your appointment schedule and communication preferences.

Charges: Message and data rates may apply based on your mobile carrier's plan.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. You may also contact our office at (972) 231-7104 to update your communication preferences.

Help: Reply HELP for assistance or contact our office directly.

Carriers: Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and other major carriers. Check with your carrier for availability.

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Patient Responsibility

Patients agree to:

• Provide accurate and complete personal and medical information
• Follow appointment guidelines and office policies
• Arrive on time for scheduled appointments
• Provide at least 24 hours' notice for appointment cancellations
• Comply with recommended treatment plans
• Pay for services according to agreed-upon payment terms

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Website Content

All content on the Ellem Dental website, including text, images, videos, and information about dental procedures, is provided for general informational purposes only. Website content:

• Does not constitute professional dental advice, diagnosis, or treatment
• Should not replace consultation with Dr. Lily Morgan or qualified dental professionals
• May not address your specific dental needs or circumstances
• Is subject to change without notice

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a dental condition or treatment.

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Intellectual Property

All website content including text, images, graphics, logos, videos, and design elements are the property of Ellem Dental and are protected by United States and international copyright laws.

You may not:

• Copy, reproduce, or distribute website content without written permission
• Use Ellem Dental's name, logo, or branding without authorization
• Modify, adapt, or create derivative works from our content
• Use website content for commercial purposes

You may print or download content for personal, non-commercial use only.

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Privacy and Data Protection

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as described in our Privacy Policy.

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Limitation of Liability

To the fullest extent permitted by law, Ellem Dental and Dr. Lily Morgan are not liable for damages arising from:

• Use of or inability to use our website
• Delays or failures in SMS message delivery
• Technical issues, interruptions, or errors
• Reliance on any information provided on our website
• Third-party actions or content
• Loss of data or information

This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

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Third-Party Links

Our website may include links to third-party websites, including dental laboratories, insurance providers, financing companies, or educational resources. These links are provided for your convenience only.

Ellem Dental does not:

• Control or endorse third-party websites
• Take responsibility for their content, accuracy, or privacy practices
• Make warranties regarding third-party services or products

Your use of third-party websites is at your own risk and subject to their terms and policies.

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Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Accuracy or completeness of information
• Uninterrupted or error-free service
• Fitness for a particular purpose
• Non-infringement of third-party rights

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Appointment Cancellation Policy

Appointments must be cancelled at least 24 hours in advance. Failure to provide adequate notice or repeated missed appointments may result in:

• Cancellation fees
• Difficulty scheduling future appointments
• Removal from our patient roster in cases of repeated no-shows

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Governing Law

These Terms of Service are governed by the laws of the State of Texas and the United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Dallas County, Texas.

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Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

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Updates to These Terms

Ellem Dental reserves the right to update or modify these Terms of Service at any time without prior notice. Updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

We encourage you to review these terms periodically to stay informed of any updates.

Contact Us

If you have questions about these Terms of Service, please contact us:

Ellem Dental
702 West Arapaho Road, Suite 100
Richardson, TX 75080

Phone: (972) 231-7104‍

Office Hours:
Monday: 7:30am - 4:30pm
Tuesday: 7:30am - 4:30pm
Wednesday: 8:00am - 5:00pm
Thursday: 7:30am - 4:30pm
Friday: Closed

By using Ellem Dental's website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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